The worst part about all this is if you update the infected unit to version 3.60, it may fix the GPS acquisition issue but it causes the unit to keep telling you the battery level is low and the image of the battery shows zero when it is fully charged. I think the newly released version 3.60 firmware is only a patch and not a complete fix.I think Garmin need to look at the possibility of someone had planted a bomb / virus in their software. Could be competition and or disgruntle employee. If it is a hardware issue, I wonder why TomTom, Magellan or any other GPS manufactures are not experiencing the same problems.If it is a hardware issue, why is it TomTom, Magellan or any other GPS manufacturers having the same issue.TomTom had some issues with virus being planted in their software in the past also.It's to bad this is happening to Garmin, they make a solid product and they have a bunch of great people working for them.It's not their fault and they are doing their best to fix these problems at a huge expense to Garmin.Good Luck Garmin
I just opened my 765T, which was dead after the 'fameous main event' and disconnected the battery for 5 seconds. After reconnecting it works fine again. He found the sat's, could be switched On and Off repeatedly and was able to navigate. Own battery and USB power at the moment. I wait for the update/fix now... :lol:
That could be just the first time after you reconnect the battery. After that, it should be quicker with HotFix.
wow guys I haven't been on this site in a while. Just had this problem last night. I am FURIOUS. I need to vent my rage.
wow guys I haven't been on this site in a while. Just had this problem last night. I am FURIOUS. I need to vent my rage.No point getting pissed off. It's easy enough to fix.
wow guys I haven't been on this site in a while. Just had this problem last night. I am FURIOUS. I need to vent my rage.No point getting pissed off. It's easy enough to fix.True , Im heading to buy a screw set now. Yet still, Ive never experienced something so unprofessional from a company before
Hi guys. Battery solution worked!! I found 3.70 version at Garmin's web site. Where can I find 3.60? Thanks
I followed the above link and found that it is for the eTrex, and the date is Oct 2007 :?:
when I got a message pop-up and say updating GPS firmware..then update completed. It did this 5 or so times, then shutoff. I cannot power it on
What size Torx bit is it?Torx T-5My nuvi 765t died this am. Yesterday and this morning it kept getting GPS update complete, lose the satellite, I would power cycle it, and finally this am it would not turn back on. I went to Lowe's and bought a Kobalt Item # 239384 8-in-1 Precision Screwdriver Set (T4-T10, and T15) for $5.98. I unscrewed the 2 torx screws on the back of the unit with the T5 and gently pryed apart the bottom with my finger nails, working my way around the right side (looking at the front view) and some of the top. The left side seemed harder to separate so I left it attached. This gives you enough room to open the case on the right side. The male tabs are on the front side, female receiving indentation is on back of the unit. The battery is on the bottom side on the right. It's a Rechargeable Li-ion Battery 3.7V 1.25Ah Garmin # 361-00019-11. It has a 3 wire Red Green Black removable white plug that plugs into a circuit board attached to the front side of unit. I unplugged the white plug for a few seconds and plugged it back in. Before powering on your nuvi and snaping the case back together, connect the unit with a USB cable to your PC and run the WebUpdater. It should upgrade to 3.6. Mine is now SW 3.60 nuvi 765 V6 4 GB P1 S2 330MHz. Thanks for the torx size T5. I am going on 2 trips in July and did not want to send it away for a refurb. unit. For those of you returning your newer units to the store and getting a new unit, make sure you did not purchase the lifetime maps and apply them as they are only good for that serial #.Drew
What size Torx bit is it?Torx T-5
What size Torx bit is it?
2) Try another USB port on your PCDo come back and let us know the result.
2) Try another USB port on your PCDo come back and let us know the result.Exactly. I got the error message RambusFan got when I used the USB 1.1 port on the front of my creaky Dell laptop. When I used the USB 2.0 ports in the back that I'd added for other reasons, it worked fine. Acutually the error message made it HARDER for me to figure out the prob -- if it hadn't worked at all, I might have tried the 2.0's sooner.If you don't have current USB's, it's ~$20 to buy a desktop expansion card and slot it in. Assuming you have the room :wink:
I unscrewed the 2 torx screws on the back of the unit with the T5
Used the battery disconnect technique with a #5 Torx purchased from Home Depot. It cost me $10.00 for the kit, but I avoided mailing it in and being without it for a couple of weeks. I'll just discard my RMA now. Thanks all!
Is my warranty voided now? Prpbably. My particular unit was purchased last November, but I would hope that should I need warranty work now, Garmin would honor that. But we know how much good hope will do us.Thanks for the fix.How would they know if you fixed it yourself? There were no security stickers over the screws, and I can't imagine disconnecting and reconnecting the battery would be detectable... it would be the same as the device having a totally flat battery...EDIT: My device needed a T6, luckily i bought a multikit :)
Is my warranty voided now? Prpbably. My particular unit was purchased last November, but I would hope that should I need warranty work now, Garmin would honor that. But we know how much good hope will do us.Thanks for the fix.