Dealing with Magellan
Is anybody else frustrated trying to deal with Magellan in so far as contacting anybody who has any idea what's going on? Anybody you talk to in service support has English as a second language and many have accents so thick they are very hard to understand. I'm trying to get a replacement for the defective DC charger they returned with my RMA'd 3100. After talking to support yesterday I used the email trouble form. Got answer back from them that they understood I wanted to have shipment of my AC adaptor expedited. To do so please call the toll free service number. This kind of support(?) will almost ensure my next GPS won't be Magellan. Are Garmin and Tom Tom this hard to deal with?