Safety cameras vanish after downloading update.
I have just bought a 4350 max which is a vast improvement on my previous GPS unit. I am at a loss at the moment, I bought the unit last weekend took it home updated the maps and purchased updates for the safety cameras. This I also downloaded and everything went fine. Or it was until out driving and found that there were no speed cameras showing up on the unit. At home on closer inspection I found that in fact there were no cameras anywhere. I rang navigon who seemed puzzled asked me to ensure I had activated the "advise safety cameras" properly which I had and to reset the unit which I duly did after a while of downloading again and resetting the unit I was advised to return the unit for a replacement. This I did and then the first thing I did was to check the cameras were there and yes hooray I thought, this time I was a bit more cautious with the updates. First backed up the unit and then downloaded the latest map update, once installed checked to see if the cameras were there and yes they were still there. So backed the unit up again .Now i downloaded/installed the camera updates once finished checked and low and behold no more cameras all gone!! I restored the unit from the backup and got the cameras back. I tried this three times each without success. I noticed that the 2 updated files were now named differently they had _EU in file name where they were not there before. I rang Navigon 3 days ago and even though I was promised a return call have yet to receive one. If any one can help I would be over the moon. I think the unit is great but the lack of support is very frustrating.