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nuvi 37xx series v4.10 update 4/20/2011

Change History
Changes made from version 4.00 to 4.10:

Added split-screen Junction View.
Added Greek voice support.
Made several map-drawing improvements.
Improved calculation speed for long routes.
Fixed several navigation issues.
Fixed several Junction View issues.
Fixed a Bluetooth error that caused the navigation voice to remain audible when the unit was muted.
Fixed a Trip Planner error.
Reduced the time to display the keyboard for Address searches.

Source:
http://www8.garmin.com/support/download_details.jsp?id=5063
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Comments

  • Fixed a Bluetooth error that caused the navigation voice to remain audible when the unit was muted.
    Excellent! This one bugged me a lot. I will try this out.
  • t923347 533 Points
    So far my testing has showed still no support for transferring routes from Mapsource which was promised by the end of the first quarter :x and the problem with the scattered lines all over the screen when using "prompted" route display has been fixed but now it takes a very long time to calculate the 3 routes (faster, shorter, less fuel) to the point where the Nuvi appears to be completely locked up. :x
  • lestat 0 Points
    t923347, Have you tried a hard reset? After a map or software update its good rule to do a hard reset to clear out any bugs.
  • SergZak 341 Points
    edited April 2011
    Observed issues with nuvi 37xx v4.10:

    1. Traffic icon no longer turns grey when traffic receiver is disconnected/removed. It stays green just as if the receiver were still connected. Going to the traffic page shows the message "traffic receiver disconnected" so the issue is with the icon's color change to reflect the receiver's status. The icon previously always changed to grey when the traffic receiver was disconnected/removed.

    Edit
    Upon further testing, I've found that this traffic icon bug was actually introduced with firmware v4.00 and not the recent v4.10. However, it has carried over to v4.10

    2. Persistent "Database for Traffic Providers" update through WebUpdater refuses to be recognized by the nuvi as actually being updated. The updated file in nuvidrive:\.System\TrafficProvder.xml is indeed downloaded/updated...you can tell by editing the file and looking at the "version=2.70". This is indeed the most recent version. The nuvi OS is not updating GarminDevice.xml with the updated values (if you edit that file, the Traffic Provider section values listed are Major 0, Minor 0 which -should be- Major 2, Minor 70). Because of this, you'll be getting the persistent update.

    Hard resets were performed on my end to eliminate the possibility of strange "glitches"

    Backdating the firmware resolves both issues.
  • Boyd 2028 Points
    Once again I'm gonna pass on this update. :roll:

    For everyone who does try the update, do yourself a favor.... before updating, locate the gupdate.gcd file (I think it's in the hidden .System folder) and copy it to your computer. This will be your current firmware, left over from the last time you updated.

    Now perform the update. If you decide you don't like v 4.10, replace the new gupdate.gcd file with the old one that you copied to your computer and restart the Nuvi. The previous firmware will now be re-installed.
  • SergZak 341 Points
    Boyd, are you still on v2.50? I went back to it very briefly in my testing today...I may just go back to that version if this firmware "update" nonsense keeps up.
  • t923347 533 Points
    If you don't have the gupdate.gcd files for previous 3790 firmware versions, they are downloadable from the Garmin website :

    http://www.garmin.com/software/nuvi37xx_GCDFile__400.gcd
    http://www.garmin.com/software/nuvi37xx_GCDFile__390.gcd
    http://www.garmin.com/software/nuvi37xx_GCDFile__360.gcd
    http://www.garmin.com/software/nuvi37xx_GCDFile__250.gcd

    The numbers at the end of the file name are the firmware version numbers (i.e. 400 is version 4.00)

    I believe you need to rename the selected file to gupdate.gcd and copy it to the Nuvi as Boyd has mentioned above.

    Also, Serg, the problem with the "Database for Traffic Providers" entry in Webupdater that you mention above was there in version 4.00 as well and possibly before that (can't remember).
  • SergZak 341 Points
    The link for v2.50 is wrong. For some reason, v2.50 was named differently than the updates that followed it (Garmin-logic again). The actual link is:
    http://www.garmin.com/software/nuvi37xx_regionfileonly__250.gcd

    Also, Serg, the problem with the "Database for Traffic Providers" entry in Webupdater that you mention above was there in version 4.00 as well and possibly before that (can't remember).
    I backdated to v3.90 (& even back to v2.50 to test something else) and updated sequentially through 3.90-4.10 to test this and in my findings, it started with v4.10.
  • Boyd 2028 Points
    Yeah, I went back to 2.5....
  • lestat 0 Points
    I'm happy to report that after driving 267 miles today, my 3790t ran smoothly without any glitches. Not even a reboot which has happened to me once a day with software 4.00.

    Now if they can fix the routing problem. One think I noticed is that when using the trip planner (that’s built into the 3790t) when a trip planner is saved it is saved in your X:\.System\Trips the file itself has around nine numbers and its saved as a .trip file. I have nothing to open it but, an old program I have (quick view plus) can read pieces of it. That’s how I figured out it was created by the trip planner. Maybe another software update or MapSource update will fix it.

    Peace.
  • popej 57 Points
    Have you used trips for navigation?

    For me there is no problem with creating trips, problem is with using them for navigation. Firmware 4.10 doesn't correct main error - no whole trip processed when navigating, so no ETA display, no proper TMC support, no search near trip. I haven't checked if errors with passing intermediate point are corrected.
  • Added split-screen Junction View.
    I wanted to elaborate on this one. As many of you know, when you position your Nuvi 37xx GPS vertically, any junction views that show up appear on the top of the screen. It always did this, but firmware update 4.10 added a new twist.

    Before the update, the Junction View shows up within a mile of the interchange, then disappears a few seconds after the voice prompt ends. With the update, the Junction View STAYS ON SCREEN until you're within sniffing distance of the interchange in question, and after you receive a final reminder within 0.2 miles of the next maneuver. I actually like this deal.

    Question is...is the extended "view" of the JV timed, or is it proximity based? My experience is based on approaching the interchange at speed, so I wanted to gather some opinions for those who experienced this in a traffic jam.

    Again, thanks for the help. I enjoy how informative all of you are here. Good times.
  • t923347 533 Points
    I've found that if you see a JV while in simulation mode that it remains on the screen until you have actually done the maneuver that the view is displaying. Given that I suspect that it will remain on the screen whether your moving at speed or stopped in traffic.

    Also as you say, the split view does stay on the screen and only appears when the Nuvi is in "portrait mode" (vertically). Prior to this firmware version the view picture appeared as you say but for me the big difference now is not only do you get the view but also a map of the road being traveled is also being displayed. In prior firmware the junction view picture took up the whole screen and covered the map completely. Being able to see the view and the map at the same time is a super improvement, IMHO.
  • nh43211 0 Points
    After updating to 4.1 my 3790T gives me error message "Cannot calculate the route." Map and sat links ok, will not calculate with gps on or simulator, nor with trip planner. Hard reset does not fix problem. Reverting back to 4.0 does fix the problem
  • nh43211 0 Points
    After updating to 4.1 my 3790T gives me error message "Cannot calculate the route." Map and sat links ok, will not calculate with gps on or simulator, nor with trip planner. Hard reset does not fix problem. Reverting back to 4.0 does fix the problem
    Found a fix for me by re-installing map v2011.20 which also updates the software from v4.0 to v4.1. There must have been a problem between v4.1 and map v2011.20 on my device. The reinstall fixed calculation error.
  • t923347 533 Points
    There are 2 issues with firmware version 4.10:

    1. When driving or simulating a route, only the first junction view in the route will be displayed on the map screen although all views can be seen when reviewing the various turns in the route on the "turns screen" (tap green bar on top of map screen and then the individual turns).

    2. Although the split screen junction view facility was added in firmware version 4.10 it only works with the 3790 in portrait orientation.

    I reported item (1) above to Garmin and they provided me with a new JCV file and said that it should solve problem. Well unfortunately it didn't but installing the new file on the 3790 and doing a hard reset did solve problem (2). I now have split screen junction views in both landscape and portrait orientation.

    Here is what the split view looks like on the 3790 while driving through Toronto"

    image

    If you wish to have these landscape splits screens available on your 3790 here is the information that Garmin provided me for how to obtain the new JCV file (note it's smaller than the one that was installed with 2011.40):

    "If you have recently updated the maps on your nuvi 3700 series to City Navigator North America 2011.40 or City Navigator Europe 2011.40 and are no longer seeing Junction View displays you may need to install a new Junction View file to your device.
    First, please confirm that the maps on your device are version 2011.40, otherwise the procedure below will NOT work:

    1. From the main menu, touch Tools
    2. Touch Settings
    3. Touch myMaps
    4. Verify that your device says City Navigator North America 2011.40 or City Navigator Europe 2011.40

    Once you have confirmed that your map version is 2011.40, please proceed with the following instructions for downloading the needed file

    1. Connect your nuvi 3700 series device to you computer using the supplied USB cable
    2. Enable your system to view hidden files and folders:
    * PC Users:
    1. Click the Start Menu
    2. Open 'My Computer'
    3. Click 'Tools' (WinXP) or 'Organize' (Windows Vista or Windows 7)
    4. Click 'Folder Options'
    5. Select the 'View' tab
    6. Under 'Hidden files and folders' click 'Show hidden files and folders'
    7. Scroll down and uncheck 'Hide protected operating system files (Recommended)'
    o Note: To undo, place a check in this box
    8. Click 'Yes' on the dialog box
    9. Click 'Apply' then 'OK' to close this window
    * Mac Users:
    1. Click Finder
    2. Click Applications
    3. Click Utilities
    4. Click Terminal
    5. Type: defaults write com.apple.finder AppleShowAllFiles TRUE
    o Note: To undo, Type: defaults write com.apple.finder AppleShowAllFiles FALSE
    6. Enter
    7. Type: killall Finder
    8. Enter
    9. Close Terminal

    * Download the JCV file using the following URL that corresponds to your mapping coverage area:
    o NOTE: Save this file someplace easy to find, like your desktop.
    o North America - http://download.garmin.com/support/2011_40_JCV/NA/D3191000A.JCV
    o Europe - http://download.garmin.com/support/2011_40_JCV/EU/D2152010A.JCV

    Once the file is done downloading, follow these instructions to copy it to your device:

    * PC Users:
    1. Click the Start Menu
    2. Open 'Computer' or 'My Computer'
    3. Double-click the nuvi drive
    4. Double-click the '.System' folder
    5. Double-click the 'JCV' folder
    6. Copy and Paste the previously downloaded .jcv file to this location
    * MAC Users
    1. Double-click the mounted nuvi volume
    2. Double-click the '.System' folder
    3. Double-click the 'JCV' folder
    4. Copy and Paste the previously downloaded .jcv file to this location

    Once the file ttransfer is complete, we recommend undoing the changes made to your computer in the second section of this document. Please follow that section again and undo those changes..

    Once finished, you can safely remove the device from your computer. Your device should now function normally. "
  • Boyd 2028 Points
    I don't understand this "new" feature (and have no intention of upgrading to the new FW). I've always gotten split screen junction views on my 3790 in portrait view, going back to the first firmware version. Do the so-called photorealistic junction views in the Great White North behave differently?

    image
  • t923347 533 Points
    I think my 3790 always looked like this:

    image

    but don't use Portrait mode that often and were I live I don't see a lot of Junction Views.

    In any event, with 4.10 installed, the new JCV file and a hard reset, I do see the split screen landscape mode and like your pic in portrait mode.
  • Boyd 2028 Points
    Perhaps your screenshot was an "improvement" they added in a later version, then removed again in 4.1? My screenshot shows the way my 3790 has always been since I purchased in the summer of 2010.

    I'm surprised you don't use portrait view. It's one of the best features of the 3700 series IMO. I am much more interested in the road ahead than stuff on my right and left. :)
  • SergZak 341 Points
    Garmin has pulled v4.10 from WebUpdater & myDashboard (thanks to t923347/Rick) for the heads-up. You can still get it via the direct download link.

    To view the changelog:
    http://www8.garmin.com/support/download_details.jsp?id=5063

    Direct firmware download links:

    http://www.garmin.com/software/nuvi37xx_regionfileonly__250.gcd
    http://www.garmin.com/software/nuvi37xx_GCDFile__360.gcd
    http://www.garmin.com/software/nuvi37xx_GCDFile__390.gcd
    http://www.garmin.com/software/nuvi37xx_GCDFile__400.gcd
    http://www.garmin.com/software/nuvi37xx_GCDFile__410.gcd

    To use, connect the nuvi to the PC and drag the downloaded file to the WebUpdater icon. Or, rename the downloaded file to GUPDATE.GCD and copy it into the nuvi's hidden .System folder.
  • Lafaiete 0 Points
    Hello :) why Garmin pulled v4.10 from WebUpdater & myDashboard ?
    They go to release a better firmware?
  • t923347 533 Points
    Sure they will but I'm it will have some new bugs in it :?
  • mystro 0 Points
    Garmin wouldnt have pulled 4.10 for no reason. Perhaps there is more bugs in it than previously thought?? I noticed 4.00 is the most up to date.
  • t923347 533 Points
    There was plenty of reason to pull it:

    - the added split screen junction views doesn't work in other than Portrait mode or without a new Junction View file which isn't available until the next map update.
    - broke junction views in driving and simulation mode so that only the first one in a route shows on the map screen.
    - plus a long list of items that were not address from previous firmware releases
    - plus no support for importing routes (GPX files) from other sources like Mapsource, which was originally promised by the end of March and is available in the newer 2xxx models.
  • mystro 0 Points
    I would rather them pull it than pretend there is nothing wrong. This at least, tells me they are working on a fix.
  • SergZak 341 Points
    Agreed
  • I have a 3790 with firmware 4.10

    Just got my Nüvi and not able to test it full ...

    Next month i going on a 3000 miles-trip and hope that the 3790 will be usable because all those negative message's i read in the newsgroup are getting me thinking that buying this Garmin Nüvi 3790 is a big mistake :?

    regards from Belgium
  • Rest assured that, from personal experience, the 3790T is by no means a bad unit (it's actually my personal favorite). It's definitely worth the price, especially since it dropped significantly in price over the course of a year. The problem lies with the latest firmware update (4.10, which has been removed from Garmin's log).

    I can confirm that the split screen Junction View feature, while nifty (staying on screen until said maneuver is completed/passed), was broken. I live near a route where two junction views would pop up; the first one showed up, the next one did not.

    The update was buggy and Garmin was right to yank it. I switched to 4.00 yesterday. You can revert as well; just ready the sticky topic in this forum.
  • Could you please advice step by step how to reverse firmware?

    thanks
  • Boyd 2028 Points
    This is covered in Serge's post above. Decide which version you want, download and follow these instructions
    Direct firmware download links:

    http://www.garmin.com/software/nuvi37xx_regionfileonly__250.gcd
    http://www.garmin.com/software/nuvi37xx_GCDFile__360.gcd
    http://www.garmin.com/software/nuvi37xx_GCDFile__390.gcd
    http://www.garmin.com/software/nuvi37xx_GCDFile__400.gcd
    http://www.garmin.com/software/nuvi37xx_GCDFile__410.gcd

    To use, connect the nuvi to the PC and drag the downloaded file to the WebUpdater icon. Or, rename the downloaded file to GUPDATE.GCD and copy it into the nuvi's hidden .System folder.
  • t923347 533 Points
    I have a 3790 with firmware 4.10

    Just got my Nüvi and not able to test it full ...

    Next month i going on a 3000 miles-trip and hope that the 3790 will be usable because all those negative message's i read in the newsgroup are getting me thinking that buying this Garmin Nüvi 3790 is a big mistake :?

    regards from Belgium
    I have 4 Nuvi's and a TomTom 540 and they don't come near the 3790. Definitely the top of line! Now all we need is for Garmin to get their act together on the firmware side.



  • * Download the JCV file using the following URL that corresponds to your mapping coverage area:

    o Europe - http://download.garmin.com/support/2011_40_JCV/EU/D2152010A.JCV

    Once the file is done downloading, follow these instructions to copy it to your device:


    * MAC Users
    1. Double-click the mounted nuvi volume
    2. Double-click the '.System' folder
    3. Double-click the 'JCV' folder
    4. Copy and Paste the previously downloaded .jcv file to this location

    Once the file ttransfer is complete, we recommend undoing the changes made to your computer in the second section of this document. Please follow that section again and undo those changes..

    Once finished, you can safely remove the device from your computer. Your device should now function normally. "
    Id did all this, only before i have no JCV file in this folder, only a file with the name: D2504010B.sum
    After this i have two files in this folder now, the D2504010B.sum and the D2152010A.JCV.

    Could you please confirm that this would work and is fine that way?

    Thanks
  • SergZak 341 Points
    Seems as though 4.10 has been re-released via WebUpdater (at least).

    http://www8.garmin.com/support/download_details.jsp?id=5063
  • t923347 533 Points

    Id did all this, only before i have no JCV file in this folder, only a file with the name: D2504010B.sum
    After this i have two files in this folder now, the D2504010B.sum and the D2152010A.JCV.

    Could you please confirm that this would work and is fine that way?

    Thanks
    IMHO it should be fine. You don't really need the sum file. My North America JCV folder looks like yours. The new JCV file and a SUM file from an old JCV file
  • sviking 141 Points
    Seems as though 4.10 has been re-released via WebUpdater (at least).

    http://www8.garmin.com/support/download_details.jsp?id=5063
    I noticed that over the weekend. I'm running 4.00 and Webupdater still wanted me to update the firmware. Not gonna do it, though, until it's confirmed to be any better than the "last" 4.10. :roll:
  • lestat 0 Points
    Looks like Garmin is using the same 4.10 as before. I downloaded it and it seems to be working like the old 4.10. I have noticed that 4.10 when calculating a route is a few seconds faster then 4.0. I might stay with this until a version 4.20 (if) gets released.
  • So, are you saying that 4.10 has the same JV issues and prompted route lockups as before?

    I saw the update as available, accidentally decided to go forward with it, and just went back to 4.00 without a test run. For those of you who jumped forward, how is it?
  • sviking 141 Points
    So, are you saying that 4.10 has the same JV issues and prompted route lockups as before?

    I saw the update as available, accidentally decided to go forward with it, and just went back to 4.00 without a test run. For those of you who jumped forward, how is it?
    I ran 4.10 because the update was "pushed" to me when I updated the maps after purchasing it. I came to find out later that, if a route has more than one JV, you are only going to see the FIRST one when driving (or simulating) that route. Garmin has a "new" JCV file, but it didn't help in that regard, either, with 4.10. Every version before 4.10 does not do that and I tried all the firmware versions available: 2.50, 3.60, 3.90, 4.00 and 4.10.

    There's a good route to simulate up in Canada around an airport that has five JV's in only about 10-15 minutes, so it's easy to check this. I'll post it if you want.
  • I ran 4.10 because the update was "pushed" to me when I updated the maps after purchasing it. I came to find out later that, if a route has more than one JV, you are only going to see the FIRST one when driving (or simulating) that route. Garmin has a "new" JCV file, but it didn't help in that regard, either, with 4.10. Every version before 4.10 does not do that and I tried all the firmware versions available: 2.50, 3.60, 3.90, 4.00 and 4.10.

    There's a good route to simulate up in Canada around an airport that has five JV's in only about 10-15 minutes, so it's easy to check this. I'll post it if you want.
    That's what I feared. I went back to 4.00 and will pass until 4.20 becomes available. Thanks for the heads up.

    With 2012.10 coming sometime next week, hopefully that firmware fix will come with it. We'll see.

    Hey, if you have the post ready, however, I would like to take a look-see. Thanks for that.
  • sviking 141 Points


    Hey, if you have the post ready, however, I would like to take a look-see. Thanks for that.
    Sure man... I have it memorized because I ran it about a million times over the weekend. :lol:

    Enter this address and change the country to Canada and Ontario for the province. North York is the city.

    3401 Dufferin St.

    Set that as your location (already in SIM mode, of course). Then hit "Where to" and get to "Air Transportation". You'll see a list of Lester B. Pearson destinations. Choose any one and start that route.

    If you go to the "turn by turn" listing (hit green bar at top of map page), you'll see all five JV's as you tap down through each one. But, in 4.10, you'll only see the FIRST JV when actually watching the route go by.

    I liked 4.00 best for this because the split screen in portrait mode had the best JV picture. The JV's were smaller in the earlier firmware versions.

    Also, Garmin said the next map was supposed to fix this, so maybe they'll be pushing 4.10 again if it actually was a map problem. Strange, though, that the same map version would work with every other firmware update... :?
  • t923347 533 Points
    I've found something interesting about that route, using 4.10 and the new Junction View file from Garmin.

    You will see the first Junction View and the route simulation will continue. Now when you get to within a little over 1KM from the next turn, tap the back arrow to take you from the Map Screen to the Where To? screen. Once there tap the map icon to take you back to the Map Screen. When you are back on the map screen you should see the split screen junction view which doesn't appear normally because of the current problem with firmware 4.10.

    I can recreate this in 100% of the cases where a JV should be displayed and currently isn't. I have past this information on to Garmin's support and have received a response that they have forwarded the information along to the engineers. Hopefully this additional information can help them solve the current JV issue. Certainly having to tap the screen twice in order to see the views is not a good or safe solution.
  • sviking 141 Points
    Oh yeah, thanks for that route, t923347. I pretty sure I got it from you. :D

    That's interesting about the "double tap" to see the JV's, but it's still useless. Except in a situation, such as this (i.e. testing), would you even know to do that or if there's even a JV there? They are pretty far and few between, it seems, in the states. I sure don't do the "turn by turn" preview religiously before starting out on my routes to know what JV's may lie ahead.

    Hey, your screen name wouldn't have anything to do with a USNA alpha code, would it? :shock:
  • t923347 533 Points
    Nope, it's origins are entirely Canadian :D

    I agree the "double tap" is not a solution to the issue. I point it out only as it proves the Nuvi knows about the views but for some reason can't display them without help. Hopefully this additional piece of information can insure Garmin has a fix sooner whether than later. Currently they are convinced that the 2012.10 map update, do next week, will solve it. We'll see.
  • sviking 141 Points
    Let's hope so. This is their "flagship" unit for the time being and should NOT have something like this jack it up. JV was specifically one of the features I considered when purchasing it because I hoped they would continue to expand the JV database with each map update. Again, we'll see... I ain't holdin' my breath...
  • Lafaiete 0 Points
    I have the 4.10 firmware update on my 3790 whit the last European map 2012.10 but still the 4.10 have many bugs , especific on the JVC file only the first one in a route shows on the map screen. I have read many have the same error, I hope Garmin fix this problem.
    Any information please report.
    Thanks...
  • SergZak 341 Points
    Same problems exists (Garmin stated it would be corrected with map v2012.10) here with CN NA 2012.10 & nuvi 37xx v4.10. Only the first JV shows in simulation...others after the first are not shown even though they show up in the "next turn" list.

    Also present is the periodic Lane Assist not showing up on the screen at all until you press the "next turn" list, then back out to the map view. This seems to re-enable it for the duration of the route.

    I'm back to v3.60 as 4.10 still seems to be a mess.
  • crewen 0 Points
    i have this problem too. any solution?
  • t923347 533 Points
    Firmware version 4.20 which was released a couple of days ago fixes the JV problem.

    See http://forums.gpsreview.net/discussion/23242/x/p1/
  • sebagari 0 Points
    Hi, I updated from 4.00 to 4.10 and now to 4.20, but I lost the voice command and bluetooth function!!! Both are lost from the menu!!!

    Please help!!!

    I tried to download from this forum the 4.00 firmware or 3.90 but the link don't work.

    Any Idea?
  • It is advised that you do a hard reset after performing a software update, which would correct any possible bugs that may occur. Check this address...

    http://forums.gpsreview.net/discussion/21511/x/p1/

    ...for more information.

    Also, Garmin did intentionally remove their previous firmware updates from their logs, so you have to search much deeper to find a previous update. However, update 4.20 (now 4.30) seems to be very stable, so give them a chance once the kinks are out.
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