The sad story of a bricked One XL
Last Monday I connected my One XL to my laptop(win7 pro 64 bit) and started Tomtom Home. Update screen said there was a USA/Canada map that I could download. I do not have a map subscription. So, I downloaded and attempted to install the map. This was my fatal mistake. The map seemed to download just fine, but after about ¾ of the install Home throws an error message, something about a bad archive file and just stops. Great, a gps with no map. One more attempt with the same results. I called TomTom tech support and we went through some steps they thought would fix the problem. Same result. Install stops with error message. Three more calls to tech support, still no dice. I have the map on my computer, I cannot get it installed to the gps. My last effort is to reformat the gps with Windows. Go through the process of reinstalling the gps OS and other files. I used Home to attempt to install the US map that tech support provided to me. No dice. Gets ¾ done and justs stops. Now though I don't get an error message, install just stops. So, no map, no gps, I got a paper weight that says TomTom on it. So, if you do not have a map subscription and TomTom offers you a map update DO NOT attempt to download and install, it will destroy your device. A damned shame because I really like this unit. Oh well, no such thing as something for nothing. I did not ask for or pay for the map update, but I was foolish enough to try. What does TomTom owe me?