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GO 2505 updates?

Mark29 0 Points
edited November -1 in TomTom Car Forum
What's going on with the MyTomTom site? I haven't been able to update my 2505 for quite some time, despite the tray icon telling me there are 2 updates every time I connect. I had a look at the TomTom forums, seems TomTom has a mess on their hands with updates.
Is there no way to currently update this series, or am I missing something?



  • dhn 336 Points
    Have you tried clearing the cache and resetting the unit by holding the power button about 10 seconds?

    You also might want to call CS at 866-486-6866 to assist.
  • Mark29 0 Points
    I've reset the cache, that didn't seem to help. Before I do a factory reset, is there any way to backup the Favorites so they aren't lost? The connection doesn't seem to create a drive letter for the TomTom as it does with my Go 920.

  • mvl 191 Points
    You need app 10.100 or later to save favorites.

    If you have that app, go to "Add Community Content" in my Tomtom, and download/save the favorites.ov2 file.
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