Street on map doesn't appear when setting destination

Keitho

I have a ONE XL just bought second-hand. I discovered some streets that are on the map don't appear when trying to set them as destinations. Any ideas why?

dhn

Do you have the current (875) map?

Keitho

Device says 'New Zealand" v830.2348. Even if not the latest version, I wondered why a street I can find on the map does not appear as an option when I try to enter it as a destination.

dhn

Because maps are continually updated with new information from map to map. The current one is 875.

As it happens, I have a NZ map version 835 as my wife goes to NZ frequently on business. She points out that streets don't seem to change that much in the Auckland area where she travels but perhaps on the South Island you need a more updated one to see the street in question.

Go to routes.tomtom.com and type in the street in question. If it's shown there, likely to be on a current NZ map.