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Explorist 710 Speaker Blown Out?
kc27
0 Points
My Explorist 710 was being used in vehicle navigation mode at full volume when the speaker began sounding very distorted. I thought the cause was weak batteries, but fresh batteries did not resolve the problem.
What repair options are there for these units?
What repair options are there for these units?
Comments
http://www.magellangps.com/Warranty-Repairs-Returns
Replace it. Send them my current Explorist 710 and they will replace it with a new unit with a 1 year warranty for $329.
Keep my current unit, and purchase a second one. They sell refurbished 710's for 399.99. Those carry a 3 month warranty.
There is no repair option from Magellan. I am going to check out the two repair sources zee mentioned.
You can get a new Garmin Oregon 450 - arguably a better device with lots of free maps available - for $200.
If you still want something for the car with spoken directions, junction view, lane assist, lifetime map updates and other features, the Nuvi 40LM costs about $130. So you could keep the Explorist and get two new devices for the same price ($330) Magellan wants to swap your Explorist.
There are plenty of other options that cost less than those Magellan prices. If it were me, I wouldn't "spend good money after bad" on Magellan...
If you really like the Explorist though, you could call Magellan again and explain all this to a supervisor. Maybe they have the power to make you a better deal?
I agree, none of those options are worthwhile - Amazon sells new Explorist 710 units for $350, so their "Customer Loyalty" discount price is really only a $20 discount off of a real-world retail price. The Magellan website has the price listed at $499.99.
The unit had fuzzy sound a couple of days ago, now it is totally silent. The gps functionality is fine. I'm going to see what the repair costs would be. and then make a decision to fix or replace it with something else.
I do have a portable vehicle gps unit, so the loss of audio isn't mission critical for me. Vehicle navigation with the 710 is more of a convenience than anything else when you already have the 710 in your hands, and even now it is still useable without the audio.
Thanks for the advice everyone.
The sound from the new speaker doesn't seem as clear as the original speaker - it sounds as though there is some distortion (kind of like a speaker with the volume turned up too high) in it - but it works again.