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garmin express unable to connect
Exkiwi
1 Point
I have a Garmin Nuvi 1340 LMT and am unable to update the lifetime maps. Whenever I try to connect with Garmin Express to update, I get the message 'unable to connect with Garmin services'. Repeated new downloads of Express and trying through 'settings' to get upgrades says all is up to date (v3.2.18.0) but still it is 'unable to connect with Garmin services'. Am having very little luck trying to get through to Garmin support by email and the phone response has sent me a check list which is of no help. I have fitted a microsd card, but still cannot get any connection with garmin to check on updates, although the Nuvi keeps telling me I need to update the map. Getting more than a little frustrated ... any suggestions for solutions? Cheers, Ian
Comments
In some cases depending on how the security software is setup along with User Account permissions can cause issues with what has been described. One thing you can try is forcing access to allow the Garmin Core Services to be allowed through to the internet. These steps may help correct some issues that you may be having.
1. Press the Windows key+R
2. Type "services.msc" and press Enter
3. Locate and right-click Garmin Core Update Service
4. Click Properties
5. Click on Log On tab
6. Select This account
7. Type "Network Service" in the Account field
8. Remove all text from both password fields
9. Click Apply, then click OK on the next three prompts
10. Right-click Garmin Core Update Service and Click Stop
11. Right-click Garmin Core Update Service and Click Start
If you have tried the above steps and nothing changes, and you have logged in as an administrator account disabled security and nothing changes you may need to use a different machine to perform the map update. Some third party program or feature on your computer is blocking the Garmin Express software.
http://download.garmin.com/lmu/GarminMapUpdater.exe