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Nuvi 57 does not recognize address

I bought my DD a new Nuvi 57 this past weekend. She was driving back to her dorm. I put the address of the dorm in the device and it did not recognize the street address. It would only go to the street with no specific address. Her older Garmin would accept the same address just fine. We started fiddling with it and ended up using Foursquare to find the name of the dorm and guess what address popped up for the dorm. You guessed it. The very same address that it would not recognize when I input it. It boggles the mind. Any ideas?

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