Software Does NOT Recognize my Nuvi 66LM - Old Problem, No Apparent Solution
I'm pretty much at my wits end with all of this so called intuitive Garmin software. Garmin programmers must be past Apple programmers because their software follows the same illogical thinking as Apple. The most counter intuitive computer programming on the planet.
I have reviewed as much information online as I possible can absorb. This has been a on-going problem for years and the helpful hints are all muddled together at this point. I have come to the conclusion that this is NOT a computer or hardware problem for me. I have seen comments that range from it's not Garmin's fault to it is their fault. My opinion is it is the responsibility of the company (Garmin) to supply programs that will work across all modern platforms of the computer world. It is NOT the users responsibility to adapt to the hardware but it is the company and their programmers responsibility to provide hardware and software the will perform properly with ALL modern computers and operating systems.
OK, End of rant so here goes.
I hope someone out there can point me in right direction.
Neither Garmin Express or BaseCamp recognizes my GPS !
GPS - Garmin nuvi 66LM
Computer - Windows 7 PC
Garmin Software -
Garmin Express (latest version)
Garmin Basecamp (latest version)
Garmin Communicator Plugin (latest version)
Garmin POI Loader (latest version)
Garmin Data Cables (Two Actual Garmin Data Cables that were supplied one with a nuvi 66LM and the other a nuvi 67LM)
The first time (this was a while ago and memory fails me a little here) I opened Garmin Express it
recognized my device and seemed to be working properly, with the exception of NOT being able to update my map.
Now, when I plug the device into the computer, Express can not find the device at all. The screen
on the device is locked with the words:
GARMIN (then underneath)
garmin.com/express (and below that)
graphic representation of a device plugged into a computer.
I can not navigate off this screen on the Garmin. I tried every USB port on my computer, all to no avail.
I have unchecked Automatically Launch Garmin Express to see if that would help but I get the
same results as noted above.
The first time I opened the Basecamp program it loaded up and ran OK, I was able to use the trip
planner and plan a trip with the initial installed map. Now when I run Basecamp the program
seems to load OK but it will not allow me to utilize the trip planner. I get a message that the trip
planner is not compatible with the current map. Connect your Garmin device to use it's map or
select another map to use. When I connect the GPS, like with Garmin Express, Basecamp can
not recognize my device. I have also downloaded what are suppose to be a bunch of compatible US
Planimetric Maps from the GPSFile Depot, and installed them on my computer. Basecamp
recognizes all of these maps and will load all of them into the program but again it will not allow
me to plan a trip using any of these maps. Instead I get the same message that the trip planner is
not compatible with the current map. Connect your Garmin device to use it's map or select
another map to use. A Classic Catch 22 !
Of course there is another option given, to buy maps online. I think NOT ! When I am sure everything is working, maybe then I'll fork over somewhere from $50 to $150 for maps.
It makes absolutely no difference if the Garmin is on of off before starting the programs and it also doesn't mater which data cable I use. The result is always the same. Failure !
I have only run the POI Loader one time and it worked flawlessly, but with my past experience with Express I also whole Heartedly expect it to fail the next time I use it.
I have uninstalled and reinstalled Garmin Express but not BaseCamp.