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Garmin Express won't recognize my Nuvi 2597

Help! I lost the original computer connector for my Nuvi 2597. I bought another connector that is charging the Nuvi, but Garmin Express does not recognize it. Do I have to have a Garmin connector? Or is there a way to get Express to recognize my Nuvi 2597? Thank you.


  • sussamb 829 Points
    edited October 2017
    There are two types of cable so I suspect you simply have a charging cable. You need a data cable.

    You can check by seeing if your nuvi appears in Windows Explorer. If it doesn't you have the wrong cable.
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