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GPSMAP 66st bugs

I can't believe that Garmin are not providing a mechanism for users to report bugs with their products?? - oh well, I can only hope that someone from Garmin reads this forum.

There have been a few issues in my 1st week, but the ones I have nailed down so far are:
1. Delete All waypoints causes my GPS to crash - every time.
2. I use the cursor keys to point to something on the map (eg a street) to get its name to be displayed at the top of the screen. I then hit Quit to centre the map on my current position again. Then, as soon as I use an arrow key to move the cursor again, the name of the previous object appears at the top of the screen again - even if the cursor is being moved in a different direction this time.
3. I set up a test route around my neighbourhood and followed it. After passing through one particular waypoint, the Guidance Text retained that waypoint name, yet the Distance to Next was counting-down correctly to the next waypoint. After passing the next waypoint, the Guidance text updated correctly. I repeated this test for the same result.

Comments

  • 4. I connected the unit to my car USB socket as a test to see if it switched to USB mode (like when connected to my PC), or would continue to function as a GPS. Even after disconnecting the unit, it was locked-up and I had to physically remove the batteries to shut it down so I could restart it. I did this several times for the same result.
  • Boyd 1985 Points
    edited January 3
    Have you seen this site? Note the "common issues" and "error reporting" sections.

    www.gpsrchive.com/GPSMAP/GPSMAP%2066/index.htm



  • DaveM 159 Points

    I can't believe that Garmin are not providing a mechanism for users to report bugs with their products?? - oh well, I can only hope that someone from Garmin reads this forum.

    I agree I've never understood why Garmin doesn’t include handhelds in their forum.
  • Boyd 1985 Points
    edited January 3
    What don't you understand? They don't want a website where people come to complain about their products. >:)

    But if you look at the link I posted, you will see there is, in fact, a way to report bugs: product.support@Garmin.com
  • DaveM 159 Points
    Boyd said:

    What don't you understand? They don't want a website where people come to complain about their products. >:)

    Good point!

  • Boyd said:

    Have you seen this site? Note the "common issues" and "error reporting" sections.

    www.gpsrchive.com/GPSMAP/GPSMAP%2066/index.htm



    thanks for that - I will transfer my information over there as per the instructions
  • truckinguy 115 Points
    Garmin has the product support line don't they still? and they report issues they can't fix.. duh..
  • Boyd said:

    Have you seen this site? Note the "common issues" and "error reporting" sections.

    www.gpsrchive.com/GPSMAP/GPSMAP%2066/index.htm



    thanks for that - I will transfer my information over there as per the instructions
    - except I can't get the confirmation email to complete my registration...

  • Boyd said:

    Have you seen this site? Note the "common issues" and "error reporting" sections.

    www.gpsrchive.com/GPSMAP/GPSMAP%2066/index.htm



    thanks for that - I will transfer my information over there as per the instructions
    - except I can't get the confirmation email to complete my registration... Ah - sorted (ISP spam filter was the culprit)
  • moonmist 5 Points
    I've been using GPSRs since the 1990s. Started w Magellan, and was pretty happy with them. For some reason, I changed to DeLorme PN-20, and followed the upgrade path, ending w PN-60. I was pretty happy with them, despite the arcane UI in the Topo and Street products, and the way they made significant changes to the UI. I am an active mountain biker, road biker, hiker, outdoor everythinger ;-), and use my GPS on my motorcycle and in my car. I guess there might be better auto GPSRs, but because I use my 60 all the time, I am used to it. And when moto or driving, I tend to memorize routes, anyway, so all the GPS does for me is provide reminders, or give me a shot at recovering from changed travel plans (accidents, construction, etc.) I'm pretty flexible and patient on the road. Life ain't perfect.
    So...I decided it was time to upgrade to a newer device...larger screen, better response, connectivity...and bought a 66st. One of the first things I did was to go for a ride and see how it tracked. I plugged it into a late model car, just like I do w my PN-60, and it died. Never restarted. I contacted Garmin, and they said that they wanted to look at it, and swapped me for a new one. I still tried to use the new one on the road, but with a USB condom.
    Now, there are a lot of good tech things about the 66st, but it's gotta actually do what I do.
    I used BaseCamp. Garmin says that it is deprecated. Soon to be retired. Not under current dev. But should still work...sorta, it seems.
    I loaded an OSM street map.
    I exported my DeLorme waypoints (hundreds), and imported into BC.
    I made custom waypoint symbols, because I am used to using them in the PN-60.
    I put them in the correct place for BC and on the 66st.
    I used BC to block-assign custom symbols to my waypoints. So far, so good.
    I synced. No waypoints????? I contacted Garmin Tech Support. They didn't know what was up. I investigated (hacked) and found that BC was calling them 'Custom 3', for example, and the 66st wanted '003'. Hmmm...no way around that...I tried.
    I tried using Garmin symbols in BC...I didn't want them...but figured that I'd see if that worked...well, it does...but not always...seems that BC calls a symbol Fred, and the 66st calls the same symbol Sally. What's a girl to do?
    I tried to config it to my uses...you know, move the map, route, waypoint, etc. menu icons around so that the stuff I am most likely to use is at the top. It kept Quitting and rebooting. Not good. Eventually, it died to the point that it no longer really would do anything, except reboot back to the 'choose a language' prompt, so I returned it for a new one.
    #3: The saga continued. I really thought I'd eventually get it to work. I can't send way points from BC, where it is convenient to assign all my custom symbols. I /can/ import them into Explore, and send them from there...BUT Explore won't let me use custom symbols, and I REALLY don't like the stock Garmin symbols. And even at that, Explore does not have a block assign of symbols, so I need to change hundreds of them one at a time. Not.
    BC won't send routes to the 66st (at least not for me). Maybe it would if I renamed my custom symbols to 'Custom x'. Explore will. But I find annoying the constant complaining of Connect that my Bluetooth is turned off. BT is there for my convenience, not Garmin's.
    For 2019, it is really not ready for prime time. Internally, very nice. But as a tool, not up to 2006 standards. The tools to manage it, and the way reconfiguring works on the 66st, are simply inadequate.
    The internal stuff seems to work OK. I gave it a place to nav to, and it did. But that's not how I use it, and I really don't want to give up all my waypoints, custom symbols, tracks, and routes. So I sent #3 back, too. To me, it is just an expensive toy. I'll revisit it an a year or so, but in the meanwhile, I still have the PN-60, with its outdated maps, and GaiaGPS, which I find worth exploring. And paper and mental maps and compasses, which never let me down ;-)
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