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traffic receiver not working right

Nuvi 2595LMT
When using the GTM60 Traffic Receiver the screen that comes up is the one would see when plugging into the computer to update software or to access files.
It works fine on battery only and if I plug in using a USB cord only.
I have reset the unit. Same problem.
If I keep pressing on the Power button it will finally come up with the main dashboard.
At the same time accessing the satellite takes maybe 3 to 5 minutes before it grabs a signal.
Not sure if it is related.

Any help would be appreciated.
Thanks
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