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Map update 2020.2 NA broke Find place
A couple days ago I installed NA 2020.2 to my DriveSmart 61and now Find Place is broken. If I try using Voice Command it tells me that the function does not work in the United States using American English but that's the only language that supports natural language navigation.
If I go into the Find place not using voice command but from the Garmin Find place screen and type a place in to find, for example Walmart, it will list the nearby walmarts but when I choose one the thing spins and spins and never actually locates the walmart on the map.
Any ideas? Has anyone else run into this?
Before going on vacation I tried over Wifi if I could reinstall but it does not give the option. I'm now on vacation and only have my phone hotspot so don't really want to try fixing using map install on my notebook at this time.
If I go into the Find place not using voice command but from the Garmin Find place screen and type a place in to find, for example Walmart, it will list the nearby walmarts but when I choose one the thing spins and spins and never actually locates the walmart on the map.
Any ideas? Has anyone else run into this?
Before going on vacation I tried over Wifi if I could reinstall but it does not give the option. I'm now on vacation and only have my phone hotspot so don't really want to try fixing using map install on my notebook at this time.
Comments
Ordinarily I wouldn't have updated the maps before going away but we are just at our place in Maine and I know my way around here just as well at home. Better perhaps because there are fewer roads.
But if you have a laptop with you and a USB cable, you can copy the Current.gpx file to it before doing the reset. Re-name the file that you copied to your computer "Temp.gpx", delete all files in the GPX folder on the device, then copy Temp.gpx to it. Now do the reset and your favorites will be restored.
I'd say there's a good chance that the hard reset will fix this problem, because it sounds like the classic kind of weirdness that often follows a map/firmware update. The hard reset does not have any effect on your maps, firmware or POI. It just clears the protected NVRAM that sometimes gets corrupted. It will change all your menus back to the default settings though and also clear your search history.
Anyway, you asked for ideas and a reset would be the first thing to try for the problems you describe.
But it can't hurt to wait, as long as the device is usable the way it is.
Glad it did. Before my vacation was over my dad died totally unexpectedly. Since then have needed to "find place" a lot as we got mom moved into assisted living. Advanced Parkenson's. Dad was doing everything.