Garmin express

mike41

I keep getting an error message each time I try to connect to Garmin Express. The message is sorry we're having a problem communicating with our servers. Are any others having this problem? Did Garmin Express go out of business?
I have been trying to connect for a week or so.

sussamb

Try the steps in this FAQ from Garmin https://support.garmin.com/en-GB/?faq=uZQHyc3C4s2S0wfUYR2QY9&productID=168768&tab=topics&textPage=1&topicTag=region_commonerrormessages

privet01

Incorrect date and time on my computer has given me this issue before. It was right after the change to/from daylight savings time a few years ago. I had some issues with Win10 and timezone too, but I don't know if timezone affected Garmin Express's connection to Garmin's servers.

mike41

Thank you. This issue started weeks prior to the time change.

privet01

Well if you did all the steps in the link @sussamb provided, then call Garmin support. If you are in USA then then you can get a call back instead of sitting on the phone waiting in the queue.

Ramaprem

"The message is sorry we're having a problem communicating with our servers. Are any others having this problem?"
Yes; often enough.
Garmin's entire software-world - including the app Garmin Express - is poorly executed.