This site uses cookies to offer you a better browsing experience. Find out more about how to manage cookies, or dismiss this message and continue to use cookies.

Nuvi 2595 bluetooth doesn't automatically connect to iPhone

I just received my Nuvi 2595LTM and set up the Bluetooth to connect to my iPhone 3GS but it most times does not connect automatically (does on occasion). Usually I have to go into Bluetooth setup and click the Phone section to get it to connect to iPhone. Has anyone encountered this problem and have a solution?

Thanks!

Comments

  • Have had the same problem, Sometimes in connects and sometimes it doesn't , Garmin will probably have to do a bluetooth update.
  • 2595LMT and Droid Bionic.
    If the phone BT is on and I turn on the GPS it connects.
    If the GPS BT is on and I turn on the phone BT it connects.
    If they are connected and I leave the car ( to a store) and return they are not connected and do not connect for some long time.
    I suppose that they do not "search" or are not "discoverable".
    Doug.
  • 2595LMT and Droid Bionic.
    If the phone BT is on and I turn on the GPS it connects.
    If the GPS BT is on and I turn on the phone BT it connects.
    If they are connected and I leave the car ( to a store) and return they are not connected and do not connect for some long time.
    I suppose that they do not "search" or are not "discoverable".
    Doug.
    Thanks Doug, that is exactly what mine does, and if I want to connect it right way after being away from my car/gps, I have to do it manually from the phone.
  • 2595LMT and Droid Bionic.
    If the phone BT is on and I turn on the GPS it connects.
    If the GPS BT is on and I turn on the phone BT it connects.
    If they are connected and I leave the car ( to a store) and return they are not connected and do not connect for some long time.
    I suppose that they do not "search" or are not "discoverable".
    Doug.


    Thanks Doug, that is exactly what mine does, and if I want to connect it right way after being away from my car/gps, I have to do it manually from the phone.
    I've got the same issue with my iPhone4 running 5.0.1. I hope Garmin is aware of this and posts a BT update.
    I also have a work Blackberry 9300 Curve3G. I will see if the 2595LMT has an issue auto-connecting with it.
  • I called Garmin and the IPhone 4 is not on their list for phones that work. Mine iPhone 4 will connect but I can't hear the person talking when they call. The Garmin rep said iPhone 4 has been requested but he did not know when it would be made available for use with Bluetooth so I just turned my bluetooth off. There is a list of phones that work on their site.
  • I called Garmin and the IPhone 4 is not on their list for phones that work. Mine iPhone 4 will connect but I can't hear the person talking when they call. The Garmin rep said iPhone 4 has been requested but he did not know when it would be made available for use with Bluetooth so I just turned my bluetooth off. There is a list of phones that work on their site.
    Is that documented on their support site or in a FAQ somewhere?
    I call B*S on them for that response. The iPhone 4 has been out for ages and their Bluetooth Stack should have been updated to support it.

    Laziness is no excuse! :)
  • Looks like they need to update their site:

    http://my.garmin.com/bluetooth/phones.faces

    iPhone 3G and 3GS?

    Those phones are only discontinued and no reference to the iPhone 4 which has been out over a year already.
  • I called Garmin and the IPhone 4 is not on their list for phones that work. Mine iPhone 4 will connect but I can't hear the person talking when they call. The Garmin rep said iPhone 4 has been requested but he did not know when it would be made available for use with Bluetooth so I just turned my bluetooth off. There is a list of phones that work on their site.


    Is that documented on their support site or in a FAQ somewhere?
    I call B*S on them for that response. The iPhone 4 has been out for ages and their Bluetooth Stack should have been updated to support it.

    Laziness is no excuse! :)
    I googled and found the list and yes their is no excuse but the rep told me it was not compatable or on their list yet
  • I called Garmin and the IPhone 4 is not on their list for phones that work. Mine iPhone 4 will connect but I can't hear the person talking when they call. The Garmin rep said iPhone 4 has been requested but he did not know when it would be made available for use with Bluetooth so I just turned my bluetooth off. There is a list of phones that work on their site.


    Is that documented on their support site or in a FAQ somewhere?
    I call B*S on them for that response. The iPhone 4 has been out for ages and their Bluetooth Stack should have been updated to support it.

    Laziness is no excuse! :)

    I googled and found the list and yes their is no excuse but the rep told me it was not compatable or on their list yet
    Bluetooth is an organization, managed by SIG. (https://www.bluetooth.org/Technical/Specifications/adopted.htm). They develop the requirements, and the manufacturers need to adhere to it. The BT versions haven't changed much. I bet the Garmin devices still run on BT 2.1EDR. That spec was released in 2007. Basically, Garmin needs to get their asses in gear and write proper code to allow for the functionality. Clearly, it's their software engineers who are at fault (and their website designer) for not updating their stuff.
  • Just had another thought. One part of the BT Stack in the nuvi works, because it retrieves contacts from the address book of the iPhone just fine. Data transmission is perfect. Definitely sounds to me like a software engineering issue on Garmin's part.
  • Yep, I thought my new 2595LMT would connect to my Blackberry Bold. The address book does show up, but calls can't go thru. I think this is deceptive marketing by Garmin. All their ads boast bluetooth compatibility. Their ads should state that their products have limited compatibility.
  • Here is the page with the bluetooth Phone Capabilities from Garmin. You can plug in your phone to see what Garmin's it works with. My Iphone 4 is not supposed to work with a 2595lmt but it does everything right except the volume is too low.

    http://my.garmin.com/bluetooth/phones.faces
  • @OrlandoRealtor - Yep, I went to the web after I couldn't get a good result from my unit and saw that they do not list my phone is compatible. My situation is the same as yours. The phone will connect with the unit and make the call, but there is no sound out of the speaker. Maybe what I hear you saying is that the volume is too low? I have mine set to 70%.
  • @obooker I have to set my volume at 90-100% to hear the phone call. Could hear it great at 50% on my 760
  • AndreyT 105 Points
    FWIW, I had the same problem with my 3490LMT. The BT connectivity was very intermittent: sometimes it would notice my phone and connect to it, sometimes it would ignore it entirely (or suddenly connect after a very long wait). Moreover, if I went to the BT menu on Nuvi and explicitly asked it to connect to my phone, it would connect (the phone would say so), but Nuvi GUI would still look like it is not connected (i.e. phone-related GUI elements would remain disabled).

    However, in my case the problem was solved after the first Nuvi software update. Once I updated it, BT connection began to work flawlessly. Now my Nuvi automatically connects to the phone very quickly and reliably.
  • I did realize iphone wasn't compatible,
    Because I got the gps for Xmas and my
    iPhone 4s on dec 28 and connected them
    They worked great together untill 2 days ago
    Now the Bluetooth won't enable on nuvi.
    Are there any solutions?
  • I just got a nuvi 2595LMT but didn't know iPhone was not compatible. Assumed it was cuz it worked w/Nuvi 660 and my husbands nuvi 3790. I have iPhone 4 not 4s. Anyway my 2595 was working great w/my ph and suddenly stopped pairing. Now the Bluetooth is disabled and an error message says that it can't initialize. Any ideas on how to enable the Bluetooth? The reset to default didn't produce any results. It still won't initialize.
  • Billw439 0 Points
    Have you updated with webupdater. You might try a master reset. Instructions are in stickies.
  • You know what's crazy?? I disconnected it and brought it in the house and this morning when I tried to show my husband how it wouldn't enable the bluetooth it did it perfectly AND it paired w/my phone!! Go figure! I tried all kinds of things yesterday and it just wouldn't initialize that bluetooth.

    Also, I thought the update was my problem, because I had just updated it a couple of days ago. . .

    Thanks for your suggestions tho' in case it happens again! :D
  • Just got off phone with Garmin and they finally confirmed that NONE of their automobile products are compatible with the iPhone 4S, including the Nuvi 2595. This is ridiculous given number of 4th gen iPhones out there AND advertising on the Nuvi package (At Costco) that it is "iPhone compatible".
  • sussamb 813 Points
    Ah but did it say which iPhone :twisted:
  • I forgot to mention I have an iPhone 4. Also, I've found that my nuvi pairs more reliably if have my phone on BEFORE I turn on nuvi. I have a new car now and it wants to keep my nuvi on all the time, so if I forget to turn it off and later get back into the car it sometimes won't pair, so all I have to do is turn Nuvi off and then turn it back on again and usually it'll find my phone and pair w/it.
  • AndreyT 105 Points
    Firstly, when it comes to core BT functionality, i.e. the ability to make voice calls through an external BT device, there's no such thing as "phone compatibility" or "unsupported phones". BT spec is a standard, independent of specific phone model. All phones that implement BT spec correctly are supported, without any exceptions and without any need for the phone to be explicitly listed as "supported" by the BT device manufacturer.

    The concept of "unsupported phone" might apply only to extended BT functionality, like phone book sync, call history sync, SMS support and so on. If something like that doesn't work in your case, then Garmin can indeed state that your phone is not supported.

    As for the core functionality, any attempts by anyone to hide behind the smoke screen of "unsupported phone" claims are nonsense.

    Secondly, the "discoverability" of a BT device only matters when you are pairing these devices, i.e. introducing them to each other for the first time. Once the devices are paired, they have to connect automatically without any need for being "discoverable".

    The problem described by the OP is one of the most often reported and most annoying problems in BT implementation. Unfortunately, in most cases it is hard to say (without additional research) whether the root of the issue is on the BT device side or on the phone side. I'd say that in most cases it is the phone software/firmware that causes this issue. For example, Cyanogen 9 ROM is notoriously known for causing exactly this issue on HTC phones.

    Thirdly, in order to avoid unnecessary confusion, please, don't refer to the process of connecting two BT devices as pairing. Pairing and connecting are two completely different things. Pairing is done only once. Connecting is done repeatedly. When you enter the car, it is connecting that is supposed to take place between your phone and your Garmin unit. Pairing problems and connecting problems are two different areas.
  • Mmoonitz 0 Points
    I have a similar problemwith my 2797 and had the same useless conversation with Garmin about it and the so-called 'recommended cell phones". Only problem was I was able to test several phones courtesy of Frank at my local Radio Shack and found the Samsung Galaxy 3 which was on the Garmin list for my Nuvi would NOT even handshake.

    I currently use a Samsung non smart, Convoy 660 which pairs fine with the 2797 but I have poor sound quality and volume on outgoing calls. And it will not connect automatically; I have to press the handset icon several times before I can hear the ringer and subsequent voice at the other end. Also cant even connect to incoming calls. I can almost accept Garmin's excuse of 'different phones' causing these problems, except that I had absolutely NO problems with pairing, connectivity, sound quality and volume with my older 1490T using the same phone.

    We need to continually remind Garmin via their Support line that these conditions are inexcusable and a firmware fix needs to be done immediately.
  • philhu 91 Points
    Talking to Garmin for the nth time about BT

    My 2595 connects to 2 BT devices. I connect to their EcoHD unit for gauges
    and my Cell phone (Galaxy s3) for SmartLink.

    The EcoHD almost always connects, although it has missed too. The Cell phone almost always connects if it has BT on when the garmin powers up.
    If my car goes off and I tell the garmin to stay on, it will never reconnect to the cellphone automatically. I need to go into settings and force a reconnect.

    As everyone else has mentioned, the BT Volume is way too low in the 2595 and now I hear no improvement in the 2597 unit either. It makes it totally unuseable for handsfree calling.

    So the Garmin BT problems have been going on for years, with their 'specialists' telling me on one occasion to 'not even try it, it works very badly'

    We *DO* need to remind Garmin, that we are buying their products because of a feature list, and going YEARS and now models, without fixing it is just plain wrong.
  • Mmoonitz 0 Points
    Amen to that.

    Just finished sending garmin a follow up status query on my earlier BT problem, which had an open support ticket. I also included some of the good tech stuff from the above forum participants which clarified BT issues, just to give the garmin folk something to think about, and requested their comment. Prob amount to squat, but I plan to keep the follow up pressure on until we get some action without the pitiful excuses.

    I don't know, but that new Tom Tom go looks rather interesting.
  • philhu 91 Points
    Well, I called again about this issue. Mine was from December, which they closed due to no new information. So I called

    First, I got phone not supported, so I told them I tried with an Iphone 5,4,3gs and 3 (all true).. They said that those were old phones and that the 3/3s is no longer supported. I asked where it said that, and even if true, I still had a 4 and 4s

    Then I told them, also true, I tried it with a Galaxy S III, which I did, same problems.

    They couldn't dimiss it offhand because it is supported, so I said, besides the non connection issues, easily reproducible, the sound was way too low.

    Answer? Turn down my radio!!!!

    Geez, why didn't I think of that!!!!! :)
  • Mmoonitz 0 Points
    Next step is an actual letter, not email, to the President of garmin, which I will do, depending on what I get back from my support request.

    First order of business will be to get his/her name and address posted on this thread.
  • SergZak 340 Points
    Hats off to you guys for keeping the pressure on Garmin regarding the Bluetooth issue(s) that have plagued so many nuvi units and users. Maybe your "squeaky wheels" will get some action.

    I personally have no interest nor desire in using Garmin's Bluetooth "feature". Since I don't use the phone while driving, it's pretty much a non-issue for myself...when I do know I'll be expecting a call (which is almost never), and I happen to be driving, I'll just use my Motorola Bluetooth headset paired to my iPhone 5 which always works and works flawlessly.

    Those that have paid for the Bluetooth feature & expect it to work and be dependable & useable deserve to have these issues resolved.

    I believe that once Garmin switched from the Parrot BT chipset (I have no idea what they use now) is when all these issues started.
  • philhu 91 Points
    Remember, these same issues show up using the bluetooth for SMARTLINK data connections. So that service becomes flakey too!
  • Mmoonitz 0 Points
    For those who would like to write a letter and mail or fax (not email) to the top guy at Garmin:

    Clifton A. Pemble
    President and CEO
    Garmin International
    1200 E. 151st Street
    Olathe, KS 66062
  • philhu 91 Points
    I have sent a letter. Hopefully we all will.

    I will not post it, because I dont want it to be used as a form letter by others.

    But basically, I stated that when a product is sold, with an item in a feature list, if the feature is broken, the company has an obligation to fix it. It can take a while, but to not fix it for years, and then have the same problem in a new model of the product AND still advertise the feature, makes it a blatant omission.

    Add that to the fact their tech support says they are aware of it and they suggest not using it (verified to them with my support id call #), it leads to a breakdown in customer support and fraud.

    I asked them to fix the problem, or if it is a hardware problem, they will need to refund users $$$ that complained about it to them. Otherwise, it IS fraud.
  • Mmoonitz 0 Points
    Well done philhu. Sent my letter today. Similar in content and argument and advised too, they can't afford to antagonize long term users of garmin products especially now with the major competition from GPS equipped smart phones.
Sign In or Register to comment.
↑ Top