Has anyone sent a tip about this to Navigadget or Engadget?
Okay, I just spoke to a customer rep at Garmin. He advised me that the problem is not a software issue and may be the chipset. He said to use it today. If it dies to contact him back directly via email and he will get it replaced with a brand new unit since it is only 6 days old. I asked about the new unit having the same problem and he said it will have a different manufacture date and different internal components.He did tell me that my unit was manufactured on October 24, 2008. I will be in my car in 1 hour and I will plug it in and see if it dies.Will come back and post results.
Astro....if it's working now, I would wait to see what this is...if it's not working..... well, why bother :lol:
At least one poster, Hogster, on the other forum, who is having the problem, is in the UK.
I called Garmin Tech Support and made it through after a 55 minute wait. They took my model type and serial number and immediately gave me an RMA code to return the device. They said that they would have to replace it and that they had received "several" of these calls today. My tech did not know the answer but said that Garmin engineers were very busy investigating. They had no idea what the issue was. He said to expect total turnaround time to be about 1 week.
If your device is bricked like mine and won't power on via any method and is not recognized by your PC when plugging it into a USB port, then send it back right away.
Question,Why after copying the current gpx file back to the Garmin file do you need to then change the name to temp.gpx? Why can't you leave it current.gpx?