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I have a very similar problem.
My nuvi is recognized by Windows Explorer and also by the Garmin Communicator plugin.
But not by the Garmin Express or by the WebUpdater.
When I open the folders (TFAT and GARMIN) with Windows Explorer I see no files at all! All the files magically disppeared. So I have a lot of empty space :)
Still don't know how to make this thing working...
Do you have an idea what can help?