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dhn
About
- Username
- dhn
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Comments
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Well, that is many years old.(over SEVEN) Best you call support again for the steps in purchasing a new (zoned) map , if possible. That is, if your model is NOT considered End of Life. See here: https://us.support.tomtom.com/app/answers/detail/a_id…
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If the version of the map is 985 then you do have the latest.
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I'd call again. Ask for 2nd level support.
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What model device?
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It should be quicker but sometimes it takes a while for the pay servers to 'talk' to the map servers. That said, I hope your device is not one of the models determined to be EOL (End of Life) by Tomtom whereby no more maps or support is available. C…
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Seven plus years ago (when I made the previous post) there were no models that required MyDriveConnect and they did allow for file access then. For newer models since about 2009 or 2010 your map should be available for downloading in MDC. Also, se…
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TomTom also provides a decent range of products. The 50S/60S might be a good fit. See here for products: http://www.tomtom.com/en_us/drive/car/
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Or HAL? O:-)
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About two releases ago for MyDriveConnect. User can add up to 10 devices with the same email address now.
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Are you using MyDriveConnect? You should be. If so, with MDC running and the device connected to the computer, right click on the tomtom icon in the notification area of the computer (next to the clock). A link, 'manage community content' should app…
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The battery still requires being charged, whether by a regular usb cable or a combined rds-tmc antenna. A usb outlet in a car provides very low power output (no more than .5 A) and sometimes proves problematic.
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All the newer models do. Under Search--whole map-->scroll down to longitude/latitude and click. The values shown as examples are actually your current location.
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See here for available models: http://www.tomtom.com/en_us/drive/car/ All newer models listed use MyDriveConnect, not Home like many older models. The lifetime traffic is with the assistance of a smartphone.
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There should be one already installed on the device for you to select. I think Jane is the computer voice to use. But call support to assist: United Kingdom 02079 490 134 Monday - Friday: 9:00 a.m. to 5:30 p.m.