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It sounds like you are running the install program. It will be named "BaseCamp_423.exe" the number could very depending on the version. You should run "BaseCamp.exe". There should be an icon for it. Click on the window icon in the bottom left of your desktop. You should see an icon that looks like a compass and says BaseCamp click on it. If you don't see a BaseCamp icon on this screen click on the down arrow near the lower left of the screen. This will bring up a screen with icons for all your programs. Find the Garmin section you may need to scroll the screen. Then click on the BaseCamp icon. If you use BaseCamp a lot you can right click on the icon then select "Pin to taskbar" this will put an icon for it on the taskbar at the bottom of your screen. After that you can click on the icon in the taskbar to run BaseCamp.