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I would have called her bluff on that. :D
Found the download link for GarminMapUpdater - try this and see if it works: http://download.garmin.com/lmu/GarminMapUpdater.exe
Garmin has a mapupdater program but it is not clear whether they still support it and I don't think they offer it as a download anymore. Here's one recent thread on the subject:
However, if it has been 5 years since you updated your Nuvi, I suspect you're out of luck. Awhile ago Garmin changed their update policy. See this: http://www.garmin.com/us/maps/numaps_lifetime
"A product will be deemed to be out of service and its useful life to be ended if no updates have been downloaded for such product for a period of 24 months or more."
If it doesn't work as well as a recent model phone then I'd say something is probably wrong with it. Their first capacitive screen model, the Nuvi 3790, had a lot of touchscreen issues like this. But the newer ones seems to be very good.
Does the Drive 60 have a resistive or capacitive screen? I can't keep up with them anymore. ;) Some older resistive screen models had this kind of problem too, like the 1xxx series. But that was quite awhile ago. If yours is still under warranty I don't think you should settle for a problem like that.
Here's something strange that was just pointed out in a thread at groundspeak; these devices are not compatible with Garmin maps and don't have memory card slots. Kind of surprising - see the fine print at the bottom of the page here: https://buy.garmin.com/en-US/US/p/561269/pn/010-01735-10#overview
"Preloaded DeLorme TOPO maps are not compatible with other Garmin devices. Other Garmin maps not compatible with this device."
Tim is right, this really isn't a "Garmin like" product. ;)