How do you enter a dash in the street address? In Fair Lawn, NJ, all the addresses have dashes in them. Lots of addresses in Queens, NY are like that too.
I went to Best Buy and tried to enter a sample address on the Tom Toms.
2-24 29th St.
1) I couldn't enter a dash.
2) I couldn't enter a space, ie. "2 24"
3) 224 29th St said address not found.
Note: I am able to do this on the Garmins quite nicely. But because of the terrible "Avoid street" functionality on the Garmin 660, I really want the TomTom 720.
Answer from TomTom:
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Thank you for taking the time to contact TomTom Support regarding hyphens in street numbers. It is our goal to provide you with an exceptional customer experience. We are always happy to help.
At this time, it is not possible to enter a hyphen in a street number. We apologize for any frustration that this may cause. Expanding our programming to meet the needs of our customers is very important to us. We frequently use customer feedback as an initiative to add or improve our navigational and usage features. Any programming requests made regarding our equipment or software will be forwarded to our product development team for review.
If you have any further questions or comments, please email or call us at 866-486-6866 Monday through Friday, 8:30 AM until 7:00 PM EST. Thanks again for writing. At TomTom we believe in showing you the way the easy way.
At this time, it is not possible to enter a hyphen in a street number. We apologize for any frustration that this may cause.
This is a prime example of a canned tech support response. OK, so if it's not possible, what is the workaround? How should we enter an address with a hyphen in it? Substitute it with a space? I wish they would be more proactive with their responses and suggest some alternatives.
Last edited by andy957 on Mon Dec 03, 2007 3:12 pm; edited 1 time in total
When I was playing around with it, I didn't see an option for space either.
I don't mind if "2-24 29th St" could be navigated to by using "224 29th St" but I believe when I entered that, it said "Address not found"
However, it could be that the Best Buy in NYC that I was in has their navigation systems in the basement with no satellite reception.
Can someone try this on their TomTom if they have one and let us know if this works?
I would use other mapping like Google Maps, Google Earth, S&T ... take the coordinates , punch them into TomTom. Prepare the whole bunch & find them latter in POI, Favorites or Recent Destinations ... The problem is sometimes I couldn't even find them with any of the latter. Call and ask for a cross street is the last recourse. S&T can be used offline, but the accurary is not something you can expect much from. S&T can be found for 30$ or less at this time of the year, without a GPS.
I actually navigated to a Queens location last weekend with a dash. I simply entered the full numer without dash and it mapped no problem. Surprising, as this does NOT work in Hawaii, where all but the city centre numberings have dashes!
In the example above perhaps a zero is mission. For example, 330-06 can be mapped as 33006 whatever street and there should be no issue.
The only hawaii workaround at the moment is to use cross streets, POIs or zip codes.
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