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patruns
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Joined: 04 Jul 2007
Posts: 1419
Location: Long Island
Postsupport  Mon Jun 02, 2008 5:40 pm    Reply to topic Reply with quote
I have to say that HP's support is about the best I have ever had to deal with. While the iPAQ has had it's share of issues, the response from HP has just been great. Magellan and others could learn a thin or two from this............. Smile
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Uncle Ben
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Joined: 06 Nov 2007
Posts: 1075
Location: Canada
Post  Mon Jun 02, 2008 6:49 pm    Reply to topic Reply with quote
Ditto here! Wink I wish their download script could be as efficient! Twisted Evil
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infama
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Joined: 03 Dec 2007
Posts: 2717
Location: Genf
Post  Mon Jun 02, 2008 8:22 pm    Reply to topic Reply with quote
Uncle Ben wrote:
Ditto here! Wink I wish their download script could be as efficient! Twisted Evil


It is greatly improved now. Unfortunately AFTER we DLed.
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Uncle Ben
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Joined: 06 Nov 2007
Posts: 1075
Location: Canada
Post  Tue Jun 03, 2008 9:32 am    Reply to topic Reply with quote
Yes, so I hear. Anxious to see how the imminent major update will DL and install.
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cet98



Joined: 19 May 2008
Posts: 8
Location: Chitwn, USA
PostRe: support  Tue Jun 03, 2008 3:08 pm    Reply to topic Reply with quote
patruns wrote:
I have to say that HP's support is about the best I have ever had to deal with. While the iPAQ has had it's share of issues, the response from HP has just been great. Magellan and others could learn a thin or two from this............. Smile


totally agree that support is curtious and helpful. Had a minor issue with my 310 during the first update DL (as EVERYONE here knows, haha!!!) with the unit not restarting, and HP was very quick to help, and it seems very clear that HP is listening to the issues and comments of it's users, as seems evident by infama's posts. (thank you infama! Very Happy )
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