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ONE 130S GPS screen locks up while driving +++please help+++
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jetzwing



Joined: 06 Oct 2008
Posts: 6
Location: Harrisburg, PA
PostONE 130S GPS screen locks up while driving +++please help+++  Mon Oct 06, 2008 1:27 pm    Reply to topic Reply with quote
Purchased 3 days ago..while on I95 screen locked up 3 or 4 times. and then data seemed to be "late". Came to a complete stop, and speedo still showed 65 mph?? If this is a repost, sorry, but I'm ready to return it.
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Tim
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Joined: 31 Jul 2006
Posts: 17836
Location: 45.06°, -70.24°
Post  Mon Oct 06, 2008 1:35 pm    Reply to topic Reply with quote
Which application and map version are you running?
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jetzwing



Joined: 06 Oct 2008
Posts: 6
Location: Harrisburg, PA
Post  Mon Oct 06, 2008 1:50 pm    Reply to topic Reply with quote
Tim wrote:
Which application and map version are you running?


Where would I find that. I'm new to Tomtom. I have some GPS background (telecommunications), but as far as these mobile units.......I"M LOST!! sorry
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Tim
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Location: 45.06°, -70.24°
Post  Mon Oct 06, 2008 1:56 pm    Reply to topic Reply with quote
Click on the satellite reception icon in the lower right of the map view, then click the 'version' button again in the lower right. We are looking for the number to the right of the word "App" and the number at the end of the line that starts with "Map". It should look something like this:

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jetzwing



Joined: 06 Oct 2008
Posts: 6
Location: Harrisburg, PA
Post  Mon Oct 06, 2008 2:05 pm    Reply to topic Reply with quote
Tim wrote:
Which application and map version are you running?


7.502
725.1914
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Tim
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Joined: 31 Jul 2006
Posts: 17836
Location: 45.06°, -70.24°
Post  Mon Oct 06, 2008 2:10 pm    Reply to topic Reply with quote
Are there any application updates available from HOME? Looks like you've got a recent map.

I'd check for an application update, perhaps run the Clear Flash tool from TomTom, and if that doesn't fix it exchange it for a new one.
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jetzwing



Joined: 06 Oct 2008
Posts: 6
Location: Harrisburg, PA
Post  Mon Oct 06, 2008 2:15 pm    Reply to topic Reply with quote
Tim wrote:
Are there any application updates available from HOME? Looks like you've got a recent map.

I'd check for an application update, perhaps run the Clear Flash tool from TomTom, and if that doesn't fix it exchange it for a new one.

Thank you, very much. Seems like it was freezing when ever the text to speech should of "kicked in". It's a nice unit, might give the XL330S a try.

I'm still not "sold" on the TEXT to Speech.

Tim, thanks again for your help.
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jetzwing



Joined: 06 Oct 2008
Posts: 6
Location: Harrisburg, PA
Post  Mon Oct 06, 2008 5:18 pm    Reply to topic Reply with quote
Tim wrote:
Are there any application updates available from HOME? Looks like you've got a recent map.

I'd check for an application update, perhaps run the Clear Flash tool from TomTom, and if that doesn't fix it exchange it for a new one.

Took it back Tim, picked up the XL330S. Thanks again.
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dhn
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Joined: 24 Sep 2007
Posts: 2981
Location: Toronto
Post  Mon Oct 06, 2008 5:20 pm    Reply to topic Reply with quote
Before you do anything....back up your unit's contents using Explorer, not Home. Make sure hidden files/folders are showing as are extensions for known file types.
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jetzwing



Joined: 06 Oct 2008
Posts: 6
Location: Harrisburg, PA
Post  Mon Oct 06, 2008 5:22 pm    Reply to topic Reply with quote
dhn wrote:
Before you do anything....back up your unit's contents using Explorer, not Home. Make sure hidden files/folders are showing as are extensions for known file types.


will do...thanks.
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